Terms & Conditions
Overview
By accessing and using this website, you agree to be bound by the following terms and conditions. All content, images, and products featured on this website are the property of Manu & Co., and may not be used or reproduced without written permission. Our chocolate products are intended for personal enjoyment and should be consumed responsibly. While we strive to provide accurate product descriptions and allergen information. Prices, availability, and product details are subject to change without notice. By placing an order, you confirm that all information provided is accurate and complete. We reserve the right to refuse or cancel orders at our discretion. Your use of this website and any purchases made are governed by these terms and applicable laws.
Returns & Refunds
Due to the perishable nature of our chocolate products, we do not accept returns. However, if your order arrives damaged, incorrect, or unsatisfactory, please contact us within 7 days of delivery. We may offer a replacement or a refund at our discretion. Proof of damage (e.g., photo evidence) may be required. Refunds, if approved, will be processed to the original payment method and may take 5–10 business days to appear, depending on your bank.
If you are dissatisfied with your order feel free to contact us at info@manuandcoo.com
We reserve the right to update product offerings, pricing, and shipping schedules at any time. Your use of this website and any purchases made are governed by these terms and applicable laws.
Order Cancellation
If you place a one-time order and wish to cancel, you must contact us within 2 hours of placing your order. Due to the perishable nature of our products and fast fulfillment process, cancellations requested after this window may not be possible. We reserve the right to accept or deny cancellation requests at our discretion.
Privacy and policy
At Manu & Co., we are committed to protecting your privacy. When you visit our website, place an order, or subscribe to our services, we collect personal information such as your name, email address, shipping address, and payment details to process your orders and improve your experience. We do not sell, rent, or trade your personal information to third parties. Your data is stored securely and used only for order fulfillment, customer service, and occasional promotional communications — which you can opt out of at any time. We may use cookies and similar technologies to enhance website functionality and analyze user behavior. By using our website, you consent to the collection and use of your information as outlined in this policy. We reserve the right to update this Privacy Policy at any time, and changes will be posted on this page.